Cardboard collection

A good example of bundled and tied cardboard for collection

Council operates a Wednesday collection of cardboard from commercial properties. 

Are you eligible for the service? 

To access the cardboard recycling service your business must:

• register and pay the Waste Service Charge for Council’s Kerbside waste and recycling service

• register and pay the service charge for at least one additional 240 litre mixed recycling bin

• have cardboard recycling requirements that exceed this additional volume

Confirm your eligibility and register online here

Alternatively, you can call us on 1300 179 944. 

Criteria for collection

Cardboard must be:

  • bundled and tied
  • placed onto the kerb outside your premises on Tuesday evening or by 6am Wednesday, for collection on Wednesday, ensuring clear pedestrian access
  • able to be lifted with ease by one person
  • no more than five manageable bundles of cardboard, equivalent to one cubic metre.

If the business has limited kerbside or pedestrian access, please contact Council on 1300 179 944 to arrange an alternate collection point.

What will not be collected

  • waxed cardboard
  • incorrectly placed or excessive cardboard
  • other types of waste
  • cardboard with food remains
  • polystyrene
  • plastic

Missed collections

If your cardboard is not collected: 

  • check if you have received a non-collection notice that should have been placed on your cardboard if it does not comply with Council’s guidelines
  • check that your business and cardboard placements meets the conditions and criteria for collection (see above)
  • if you have not received a non-collection notice, and you eligible for the cardboard collection service and placed your cardboard in line with the criteria for collection, please call us on 1300 179 944 to report the missed collection. Please return the cardboard to your property until the agreed time for the return of the truck

Please note

Council will not return to collect inappropriately placed or contaminated cardboard.

If your cardboard is left outside your property without a scheduled collection, it is considered dumped rubbish and you risk enforcement actions including fines. 

Confirm your eligibility and register online here

 

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