Essential updates and changes only will be undertaken on Council’s official website between midnight 21 September 2020 to 6pm Saturday 24 October 2020, during Election Period. This is in accordance with the Local Government Act 2020 and Council’s Election Period Policy.For customer service enquiries, phone 1300 179 944 or email firstname.lastname@example.org.
Read more about Council elections and our Election Period Policy
In the best interest of the safety and health of the Hobsons Bay community and in line with government Stage 4 Stay-at-Home requirements, Council has closed all library branches and our Customer Service front counter until further notice.
For the latest details on Coronavirus and current restrictions visit our website: www.hobsonsbay.vic.gov.au/Coronavirus
Chat to us live online (from 8am to 5pm Monday to Friday).
Beach and foreshore cleaning
Noise & Nuisances
Food related complaints
Hair, beauty & tattooing complaints
Make a complaint about the quality of service provided by Council or its contractor
Order a new or additional residential bin or change bin size(PDF, 169KB)
Withdraw from additional residential bin service(PDF, 165KB)
Order a new or additional non-residential bin or change bin size(PDF, 152KB)
Withdraw from non-residential bin service(PDF, 147KB)
Report a damaged or missing bin
Missed bin collection
Grants and funding
Maternal and child health
Build over easement
Flood prone land
Property information requests
Swimming pools and spas
Apply for a planning permit
Amend a planning permit
Object to building works
115 Civic Parade
Altona, Victoria, 3018
Phone: 1300 179 944
National Relay Service: 133 677
Language Line: 03 9932 1212
Request a service
Council acknowledges the peoples of the Kulin nation as the Traditional Owners of these municipal lands and water ways. We pay respect to Elders past, present and emerging.