Easier and more convenient access to Council services 

We have made it easier for the community to access hundreds of Council services, and all you need to do is visit your local library or Community Centre. 

Council+ brings together library services and council customer services to multiple sites across Hobsons Bay. 

Next time you visit one of the below locations, you can ask staff questions not only about our library services, but also organise anything from upsizing your bin to paying your rates.* 

Our friendly team will be able to find the answer to your question or put you in touch with the right person.

While this is an important expansion of our services, it does not change the fantastic offerings at our five local libraries.

Council delivers more than 100 services to the community every month. The addition of library service centres simply means many residents and businesses will be able to access these services in person, closer to home and our thriving shopping hubs.

Soon we will also launch our Centres of Excellence, which will turn each Council+ service centre into a hub of specialist knowledge in areas covering Heritage, Technology, and the Environment with expert staff on hand to help you dive deeply into your areas of interest.

*Note: Cash payments will only be available at the Civic Centre. Eftpos will be available at all other Council+ service centres.

Council+ service centre locations:


You can visit a Council+ service centre to:

  • borrow a book
  • attend an event
  • pay your rates
  • apply for a parking permit and/or accessible parking permit
  • use video conferencing, a computer or printer (view conditions of hire and use here(PDF, 98KB))
  • book a meeting space
  • upsize your bin
  • check a planning application
  • be connected with a Council subject expert or librarian


Libraries, Community Centres and Civic Centre opening hours

The Civic Centre in Altona is opened Monday to Friday, 8.30am to 5pm.
The five library sites have varying operating hours across the week. CLICK HERE to find the operating of each library site.

Branch hours - updated Nov 2023.jpg


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