Social media terms of use

Purpose of our social media pages

Our social media accounts aim to provide an opportunity for us to:

  • connect further with our community
  • regularly communicate and promote news, events and initiatives, as well as information about council business, services and facilities. 

Appropriate use of social media

We welcome and encourage users to comment on our posts as long as it relates to Hobsons Bay City Council and the Hobsons Bay area.

We expect that all users will be familiar with and adhere to the below guidelines.

Users should behave in an appropriate and respectful way and not publish any comments that are considered defamatory or inappropriate. 

We reserve the right to remove any inappropriate posts in order to maintain a safe and respectful online community.

Examples of inappropriate comments that will be removed, includes content that is:

  • racist, sexist or sexual
  • threatening or abusive
  • harassing or bullying
  • offensive, obscene or contains profanity
  • spam, junk or advertising
  • derogatory or defamatory
  • unlawful or discriminatory
  • not respecting another's privacy
  • containing personal, confidential, or copyright information
  • political or lobbying
  • relating to a third party that is not affiliated or connected with the Hobsons Bay City Council
  • not suited to all ages
  • any content that we deem inappropriate.

Serious breaches of these terms may result in users being blocked from the respective social media platform.

If you find a post to be inappropriate or offensive in any way, please contact us.

Enquiries via social media

While we try to assist with simple questions or issues, many matters can't be resolved via social media. Please contact our customer service team for enquiries.

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