Help and support

Carer Gateway: Provides many services to support carers in their caring roles. Ph:1800 422 737 

Carers Victoria: The Statewide voice for family carers, representing and providing support for carers in Victoria. Ph: 1800 514 845 

Little Dreamers: Supporting young people aged 4–25 years who provide care. Ph: 1800 717 515

Youth Disability Advocacy Service: Free advocacy support for young people aged 12–25 years with a disability. Ph: 0455 621 849 

atWork Australia: Supports people with disability and disadvantage to find work and access training. Ph: 1300 080 856 

Hester Hornbrook Academy: An independent school providing alternative, flexible education for young people facing barriers to mainstream schooling. Ph: 1800 517 218 

Kids First Australia: Offers mentoring for young people to engage with education and employment pathways. Ph: 1300 669 600 

L2P Program: Support for 16–21-year-olds to get their drivers licence. Ph: (03) 8368 0171 / 0487 465 687

WynBay LLEN: Connecting young people with education, training and employment opportunities. Ph: (03) 9394 6331 

1800RESPECT: Confidential information, counselling and support service for unhealthy, abusive or violent behaviours in any of your relationships. Ph: 1800 737 732 

Djirra: Specialist Aboriginal family violence support services. Ph: 1800 105 303 

GenWest: Family violence services in Melbourne’s west. Ph: (03) 9689 9588 

Orange Door: Help for people who are experiencing family violence. Ph: 1800 271 045 

Relationships Australia: Relationship support services for individuals, families and communities. Ph: 1300 364 277 

Rainbow Door: Providing family violence support and referrals for LGBTIQA+ Victorians, their friends and family. Ph: 1800 729 367 

SafeSteps: Family Violence Response Centre, 24/7 response line. Ph: 1800 015 188 

What’s Ok At Home: A website designed for young people to understand and cope with family violence.

Gambling Help Online: Free online 24/7 support for anyone affected by gambling. Ph:1800 858 858

MoneyMinded: Free resources, workshops and tools to help you build money management skills, improve financial wellbeing and make informed financial decisions.

Foodbank Victoria: Find food support and material aid around your area. Ph: (03) 9362 8300 

Laverton Community Integrated Services: Provides emergency relief for residents of Hobsons Bay at Laverton Community Hub (95-105 Railway Ave, Laverton) on Mondays, Wednesdays and Fridays from 10am–12.45pm. Ph:(03) 8368 0177 

Nourish Food Relief: Providing healthy food, nutrition education and opportunities for connection at Yarraville Community Centre, 59 Francis St, Yarraville. Please call to arrange a time to collect food. Ph: (03) 9687 1560 

Outlets Co-op Neighbourhood House: Food hampers available on Wednesdays 10.30am–12.30pm at 43 Mason St. Newport. Ph: (03) 9391 8504

Salvation Army: Emergency relief available in Altona. Tuesdays to Thursdays between 10am–1pm. Ph: (03) 8873 5288

Drummond Street Services: Offering a range of services for young people and families, including counselling, mental health support, family mediation and programs focused on youth development, wellbeing and inclusion. Ph: (03) 9663 6733 

Hobsons Bay Youth Services: Supporting young people aged 12–25 years through programs focused on youth development, leadership, mental health and community connection. Ph: (03) 9932 4000 

Youth Projects: Providing support to young people through employment, education and social programs with a focus on empowerment, inclusion and community engagement. Ph: (03) 9304 9100 enquiries@youthprojects.org.au

CoHealth: Free or low-cost community health services, including medical care, mental health support and programs for young people. Ph: (03) 9448 5511 

Gatehouse: Anyone who has been directly affected by sexual abuse of children or young people. Ph: (03) 9345 6391 

IPC Health: Community health services, including medical, dental, mental health and wellbeing support, with some services free or low-cost. Ph: 1300 472 432 

Sexual Health Victoria: Reproductive and sexual health care, education and advocacy. Ph: (03) 9660 4700 / 1800 013 952

Victorian Aboriginal Health Service: Free and low-cost culturally safe health, wellbeing and support services. Ph: (03) 9419 3000 

Western Region Centre Against Sexual Assault: Facilitate the recovery and healing of victim survivors of sexual assault. Ph: (03) 9216 0444 

Detour: Supports young people aged 12-24 years and their families to prevent homelessness. Ph: 1800 338 687 

Frontyard: Statewide youth homelessness access point. Open 7 days. Ph: (03) 9977 0077 / 1800 800 531

Latitude: Supporting homeless young people in Melbourne’s west. Ph: (03) 9315 0061 

Unison: Connecting people to safe and affordable short and medium-term accommodation. Ph: (03) 9688 8300 

Les Twentyman Foundation: Provides case management for young people aged 10–17 years upon first contact with police. Ph: (03) 9689 4800 / 0419 338 608

Victorian Aboriginal Legal Service: Free legal services and provides referrals, advice and information, duty work and case work assistance. Ph: 1800 064 865 

West Justice: Provides free legal advice. Ph: (03) 9749 7720 

Youthlaw: Free legal assistance for young people aged under 25 years. Ph: (03) 9113 9500 

Charlee (Rainbow Door): A suicide prevention hub made by LGBTIQA+ people with lived experience. Ph: 1800 729 367 / Txt: 0480 017 246

Minus18: Supports LGBTQIA+ youth through education, training and inclusive events to foster empowerment and acceptance. Ph: 1800 184 527 

Qlife: Anonymous and free LGBTQIA+ peer support and referral. Ph: 1800 184 527 

Queerspace: Counselling (including individual, relationship and family counselling), case management, advocacy and support services. Ph: (03) 9663 6733 

Asylum Seeker Resource Centre: Support for refugees and people seeking asylum. Ph: (03) 9326 6066 

CMY (Centre for Multicultural Youth): Supports, programs, research and advocacy for multicultural young people. Ph: (03) 9340 3700 

Foundation House: Supporting recently arrived young people of refugee background to access education, employment and to make social connections. Ph: (03) 9389 8900

Beyond Blue: Provides support and information on anxiety, depression and suicide. Ph: 1300 224 636 

Butterfly Foundation: Supports anyone impacted by eating disorders and body image issues. Ph: 1800 ED HOPE (1800 33 4673) / Online chat

Eating Disorders Victoria: Support for those affected by eating disorders. Ph: 1300 550 236 

Hobsons Bay Youth Services: Free and confidential counselling for young people who live, work or study in Hobsons Bay aged 12-25 years. Ph: (03) 9932 4000 

Grief Line: Free telephone support for anyone experiencing grief. Ph: 1300 845 745 

headspace: Helps young people experiencing mental health concerns. Ph: (03) 8001 2366 (Werribee), (03) 9927 6222 (Sunshine)

Kids Helpline: Free private and secure WebChat counselling for people aged 5-25 years. Ph: 1800 55 1800 

Orygen & Parkville Youth Mental Health and Wellbeing Service: Positive approaches to the prevention and treatment of mental health concerns. Ph: (03) 9966 9100 / 1800 888 320

SANE Australia: Support for people living with complex mental health issues and their carers. Ph:1800 187 263 

Lifeline: Crisis support for all ages available via phone, text or online chat. Ph: 13 11 14 

Anglicare: The state’s leading provider of out-of-home care services for children and young people. Ph: 1800 809 722 

Better Futures Opendoor: Supports those who are or who have been in out-of-home care and are transitioning to adulthood. Ph: (03) 9689 3437

Create Foundation: Supporting the lives of kids in the care system through connection events and life skills programs. Ph: (03) 9918 0002 / 1800 655 105

MacKillop Family Services: Empowering children, young people and families to heal from past trauma and develop to their potential. Ph: (03) 9680 8444