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You Are Here : Home / Services/ Recycling 2.0 - Waste and recycling services / New, additional and replacement bins / Missed bin collection

Missed bin collection

If you have forgotten to place your bin out on time or the garbage truck has missed your bin, log a request online within the next business day.

Before you start

check to see if your neighbours' bins have been collected. Sometimes our trucks take a different route and may not collect your bin at its usual time
check to see if you have a sticker on your bin. You may have accidentally put the wrong items in your bin and it cannot be collected until they are removed
ensure it is the correct collection day. Mixed recycling (yellow lid) and rubbish (dark-green or red lid) bins alternate fortnightly

Find out your waste collection dates

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