Residents can book their own hard waste collection via the online portal or contact Council on 1300 179 944.
You must book a hard waste collection by 5pm Thursday the week prior to when you would like your hard waste collected.
Hard waste collection days are based on the resident's address and are subject to availability. Please ensure items are ready for collection by 6am on your specified collection day.
If you place your items out too late or in the incorrect location, your items will not be collected and your booked collection will be forfeited.
The contractor will leave a notice in your letterbox informing why a collection has not occurred.
Should you need to postpone or cancel your hard waste collection, you must notify Council on 1300 179 944 prior to 12pm the business day before your booked collection.
If you do not notify Council by this time, your property will not be entitled to another collection for that financial year.