Parking permit general
How many resident parking permits can I have?
Residential parking permits can be issued to numerous vehicles as long as there is proof that the vehicle is garaged at the premises and the owner of the vehicle resides at the premises.
What is the difference between a resident parking permit and a ticket machine parking permit?
A resident parking permit is ONLY issued to residents who live on a street with timed parking restrictions (1P, 2P, etc.) except multi-unit developments. Whereas a ticket machine parking permit allows residents to park free at the ticket machine areas only (note time restrictions still apply). Ticket machine permits cannot be used in permit zones or other restricted parking areas.
What happens if I get a new car, or my registration number changes?
If a resident gets a new car with a different registration number, the old parking permit will no longer be valid for the new vehicle. To continue parking in the designated area, the resident must apply for a new parking permit using the new vehicle registration number and provide supportive documentation.
Can a business have a parking permit?
Businesses are not eligible for a parking permit, they are for residents only (households).
What happens if my permit is lost or damaged?
For a resident or ticket machine replacement permit, the resident can call customer service 1300 179 944 or email firstname.lastname@example.org and request a reprint to be posted. For a replacement visitors permit a statutory declaration is required stating the permit has been misplaced or a lost fee will apply.
Where is my residential parking permit valid?
The resident parking permit allows the permit holder to park in any permitted parking space within the section of the street specified on the permit and within the next nearest street for longer than the time limits shown on the parking sign (except in the school zones). A permit does not guarantee that parking will be available in a resident's street.
Resident parking permits also allow the permit holder to park free at ticket machine areas (note time restrictions still apply, refer to ticket machine permits above). So, if you hold a resident parking permit, you do not need a ticket machine permit.
Can I get a parking permit for my truck, trailer, caravan or Motorcycle?
Permits will not be issued to vehicles in excess of 3 tonnes gross weight or trucks, trailers, caravans or motorcycles.
What are the acceptable proof documents required for my application?
Acceptable proof documents include driver’s license, rates notice, vehicle registration and insurance document.
How do I renew my parking permit?
Parking permits expire after 24 months. We will send you a renewal notice 4 weeks before your permit expires.
To renew your parking permit, a new application will be required with up to date documentation.
How long will it take to receive my permits?
Once we've processed your permits, they typically take 2-3 weeks to arrive via Post.
If you have not received all your permits in a timely manner, please call us on 1300 179 944 or email email@example.com. Pick up is also available at multiple council+ sites and the Civic Centre.
Is my permit valid after the expiry date?
No. Permits are not valid for use after the expiry date. A parking infringement may be issued if a current permit is not displayed.
What if I am the primary driver but the car is registered to a company or someone else?
If you drive a company vehicle, you will need a letter from your employer on the company letterhead stating the vehicle registration number and where the vehicle is garaged.
Can I use my housemate's vehicle specific permit if they move out?
Permits can only be issued to residents living in the property. If a vehicle specific permit holder has moved, another resident will need to apply for a new permit. The previous resident's permit cannot be transferred.
Parking around schools?
Parking or leaving your car running while dropping off children near a school crossing is an offence. Council is committed to zero tolerance towards parking offences committed around schools.
Parking on reservations, reserves and nature strips?
Parking cars, trailers, boats or other vehicles on nature strips or reservations could damage footpaths and underground gas and water pipes.
You must park within your property. If off-street parking is unavailable, park on the road against the kerb.
- pay your infringement
- review the details of your infringement
- appeal your infringement
- nominate another person responsible
- apply for a payment extension
- elect to go to court