Contact us

1300 179 944 Monday to Friday 8am to 5pm.

Hobsons Bay Language Line

Hobsons Bay Language Line is a FREE interpreter service for residents when calling council. To connect with an interpreter in your chosen language call 9932 1212 and your call will then be transferred to a customer service officer who can help with your enquiry.

National Relay Service

Hobsons Bay City Council is NRS friendly:

If you are deaf, or have a hearing or speech impairment, you can call Council through the National Relay Service (NRS):

TTY users phone NRS on 133677 then ask for 1300 179 944.

Speak and Listen (speech-to-speech) users phone NRS on 1300 555 727 and quote 1300 179 944.

Internet Relay users connect to NRS on https://internet-relay.nrscall.gov.au then ask for 1300 179 944.

For more information on the National Relay Service, go to www.relayservice.gov.au.

Hobsons Bay Civic Centre
115 Civic Parade, Altona 3018
Monday to Friday 8.30am to 5pm

Find other Council locations

Postal address

Hobsons Bay City Council
PO Box 21
Altona, Victoria, 3018, Australia

Getting here

By train

The closest station is Altona Station on the Werribee line. For public transport timetable information and a journey planner visit the Public Transport Victoria website.

By bus

Catch Route 415 (Laverton-Williamstown). The bus runs via Civic Parade. There is a bus stop at the front of Hobsons Bay Civic Centre or near the train station on Pier Street. 

By car

Visitor parking spaces are to the right at the front of the building as well as to the left near the main entrance.