You can contact Council by phone on 1300 179 944 from Monday to Friday 8am to 6pm.
If you have an urgent matter that cannot wait until the following business day, you can call our afterhours contact service on 1300 179 944. The after hours service can only assist where Council is the responsible provider.
Hobsons Bay Language Line
The Hobsons Bay Language Line offers recorded information about the key Council services in nine community languages, with an option to connect directly to an interpreter and Council Officer.
Recorded information covers the following topics:
- Family, Youth and Children Services
- Aged and Disability Services
- Rates, Local Law and Fines
- Waste, Recycling, Town Planning and Building Permits
- Sport, Recreation and Community Centres
Recorded information is available in the following languages: Greek, Vietnamese, Arabic, Italian, Cantonese, Macedonian, Mandarin, Karen and English.
The interpreter access is available for all languages.
National Relay Service
Hobsons Bay City Council is NRS friendly:
If you are deaf, or have a hearing or speech impairment, you can call Council through the National Relay Service (NRS):
TTY users phone NRS on 133677 then ask for 1300 179 944.
Speak and Listen (speech-to-speech) users phone NRS on 1300 555 727 and quote 1300 179 944.
Internet Relay users connect to NRS on https://internet-relay.nrscall.gov.au then ask for 1300 179 944.
For more information on the National Relay Service, go to www.relayservice.gov.au.