Freedom of Information

What is Freedom of Information (FOI)?

The Freedom of Information Act 1982 (‘the Act') gives members of the public a general right of access to documents held by Council. The term ‘document' is broad and includes written documents, whether printed or in electronic form; photographs; letters; reports; maps; audio and video recordings. A Freedom of Information Application Form is available for download below.

You can apply for access to:

  • documents about your personal affairs, regardless of the age of the documents
  • documents held by Council not older than 1 January 1989

Do I need to use FOI to access documents? 

Many documents are available outside the requirements of the FOI Act. In these instances the request will not be processed under FOI.

Information which you may obtain without an FOI application includes information which is publicly available such as on a public register, and documents which are available for purchase.

If you require documents for a court hearing or litigation, it is recommended that you speak to your legal advisor about other methods available to gain access to documents in those circumstances.  

What information may not be available?

The Act allows Council to refuse access to certain documents. These documents are often called ‘exempt' documents. You may be refused access to an entire document or a document with exempt information deleted.

Examples of exempt documents include:

  • internal working documents
  • law enforcement documents
  • documents covered by legal professional privilege, such as legal advice
  • documents containing personal information about other people
  • documents containing business, commercial or financial information
  • confidential documents or documents which are covered by secrecy provisions in other legislation

Submitting an FOI application

When submitting an FOI application:

  • your application must be in writing and must be accompanied by a non-refundable fee of $30.10 (fee applicable from 1 July 2021)
  • clearly describe the documents that you are seeking access to
  • it is recommended you identify a time period and the type of documents you are seeking to access, for example ‘Correspondence between A and B from 1 January 2021 to 1 February 2021'.
  • try to avoid phrases like ‘all documents in relation to' and ‘including but not limited to' (If your request is quite broad, you run the risk of being charged for documents you do not require access to)

Forward your application to:

Freedom of Information Officer
Hobsons Bay City Council
PO Box 21

How long will it take to process an FOI application?

On receipt of a valid FOI application, a decision must be made within thirty (30) days. Please note that this timeframe may be extended as follows:

  • an additional 15 days if consultation is required with third parties to seek their views on the disclosure of documents; and
  • up to an additional 30 days at a time by agreement with you

You will be notified if there is any change to the timeframe for a decision to be made.

Fees and Charges

In addition to the $30.10 application fee, charges may apply for searching, retrieving, copying of documents and supervising and inspection of documents.

Costs that may apply include:

  • search charges - $22.50 per hour
  • photocopying - 20 cents per A4 page (black and white). Other charges will apply for documents larger than A4 or which are produced in colour
  • providing access in a form other than photocopying – reasonable costs incurred by Council in providing access
  • if it becomes apparent that the access charges associated with the request are likely to exceed $50.00, Council will write to you and seek a deposit. You will be asked if you wish to continue with the application

Please note, all fees and charges are exempt from GST.

Processing your FOI application

Once Council receives your request; the Freedom of Information Officer will:

  • determine if it is a valid request
  • write to you and acknowledge receipt of your request
  • conduct a search of Council's Electronic Document Management System and any other electronic or hard copy records held by Council
  • remove irrelevant documents or sections of documents in accordance with the Act
  • consider whether any exemptions under the Act could prevent the disclosure of documents or parts of documents
  • consult with external organisations where required
  • ·notify any individuals about the potential release of their personal information where required and seek their views
  • collate the documents and make any redactions that may be required
  • prepare a decision which explains the documents to be released in full or in part, documents that could not be located and any exemptions that have been applied

Appeals and Review

If you are not satisfied with the decision made by the FOI Officer, you have the right to request a review. This must be in writing and within 28 days of receiving the decision and should be addressed to:

Information Commissioner
PO BOX 24274
Melbourne, VIC, 3001

Telephone: 1300 842 364

Further information regarding the appeal process, and functions of the Information Commissioner can be found on the Office of the Victorian Information Commissioner’s website. 

If you are not satisfied with the Information Commissioner's review decision, you have the right to appeal to the Victorian Civil and Administrative Tribunal (VCAT) within 60 days of receiving the Commissioner's decision.

Further information

Please contact Council's Freedom of Information Officer on (03) 9932 1000 if you have any further questions concerning FOI at Hobsons Bay City Council.

For further information regarding the Freedom of Information Act 1982 (‘the Act') you can visit the Department of Justice Freedom of Information website.