Missed bin collection
If you have put your bin out the front of your home on time and the waste truck hasn't picked it up, please log a missed bin request online within the next business day to arrange a make-up bin collection.
Please note that you need to put your bin out by 6am on the collection day. We may not be able to return to pick up your bin if it was not out in time.
Before you start
- check to see if your neighbours' bins have been collected. Sometimes our trucks take a different route and may not collect your bin at its usual time
- ensure it is the correct collection day. Mixed recycling (yellow lid) and food and garden waste (light green lid) bins alternate fortnightly, while your glass (purple lid) is collected monthly.
Find out your waste collection dates