Delayed bin collections

Thank you for your patience as we experience delayed waste collections due to driver shortages. Our waste collection contractor (Cleanaway) is continuing to recruit and train more drivers, which is seeing the service improve. During this time, please continue to put bins out as normal and leave them until emptied.

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Waste and Recycling Services

Residential properties

Order new bins, request additional/different sized bins, request bins for new home, order or retrieve bins for multi-unit dwellings, report a damaged bin, missed bin collection or missing bin.

Business/commercial properties

Find out how to request new and additional bins or withdraw from a bin service.

Community properties

To find out how many bins your community facility can receive or to request new and additional bins or withdraw for a service, you'll find the appropriate bin order form on this page.