Missed bin collection

If you have forgotten to place your bin out on time or the garbage truck has missed your bin you can log a request online within 48 hours of your regular collection day.

Before you start 

  • check to see if your neighbours bins have been collected. Sometimes our trucks take a different route and may not collect your bin at its usual time
  • check to see if you have a sticker on your bin. You may have accidentally put the wrong items in your bin and it can not be collected until they are removed
  • ensure it is the correct collection day. Recycle and green waste bins alternate fortnightly  

Find out your waste collection dates