Pensions

If you are an eligible pensioner and hold a current pensioner concession card or Veterans’ Affairs Gold Card (TPI and War Widow only) you may be able to claim a rebate on your Council rates. The state government provides pensioners with a concession of up to $259.50 against their rates and charges. This is the amount capped for the 2024/25 financial year. This amount is adjusted annually in line with inflation.

Requirements to be eligible:

  • the property must be your sole or principal place of residence
  • the property address which the concession relates to must be the same as the address stated on your pension card
  • you must be the person liable for payment of the rates and charges
  • your property must be used exclusively for residential purposes.

Council funded pension waiver

We also provide an additional waiver to eligible pensioners. In 2024/25 the waiver is:

  • Centrelink pension concession cardholders - $75.00
  • Department of Veterans Affairs Gold Card (TPI and War Widow only) - $100.00

How to claim a pension concession

You can now request this service in our portal, My Hobsons Bay Hub.

Complete a pension concession application and produce your current entitlement card. 

If you have previously applied and your circumstances have not changed, the concession will automatically be applied to your rates each year. Please advise us if your circumstances have changed and you are no longer eligible for a rebate. Holders of health care cards are not eligible for a concession on rates and charges.

Find out more about eligible concession cards from the DFFH website.

Unsure if you are already receiving a pension rebate on your rates?

If you received a pension rebate previously and were approved for a pension rebate in the current financial year, the pension rebates will appear on your annual rates notice. If you applied after the annual rates notice was sent, you would have been sent a confirmation of the pension rebate being applied.

If you are still unsure, please contact the rates team on 1300 179 944 who will happily assist you.