After a flood emergency

Take care after an emergency, as dangerous conditions may still exist.

It may not be safe for you to immediately return to your home or workplace.

• Call 132 500 for emergency assistance from VICSES in the event of flooding, storms, landslides, earthquakes and tsunamis.

• Call Triple Zero (000) in life threatening emergencies.

• If you experience damage to your property contact your insurer as soon as possible to lodge a claim.

• Visit your insurer’s website or the Insurance Council of Australia Disasters website for more information.

For recovery information, contact your local council, go to the VicEmergency Relief and Recovery page or call the VicEmergency Hotline (1800 226 226).

 

Financial support (and in some cases build support) is available for eligible Victorians impacted by an emergency:

• Find out more about the Personal Hardship Assistance Program at the Department of Families, Fairness and Housing website.

• Review the Emergency relief assistance payment program

• Emergency relief payments - Key points explained

For mental health support talk to your doctor or contact:

• Lifeline website, or call 13 11 14.

• Beyond Blue website, or call 1300 224 636.

• Kids Helpline website, or call 1800 551 800.

• SANE Australia website, or call 1800 187 263.