Under The Public Health and Wellbeing Act 2008, Council has a duty to remedy as far as reasonable possible nuisances existing in its municipal district. This applies to nuisances which are, or are liable to be, dangerous to health or offensive. The Public Health Department deal with nuisances coming from residential properties such as:
- air quality - dust, smoke, fumes, odour
- noise - public address system, music, musical instruments, power/gardening tools, alarms, heating and cooling equipment, motor vehicles, delivery trucks
- pest control - mosquitoes, vermin/insects
Some of the nuisances listed above may cross over with other Council departments, in which case the matter would be re-directed to the appropriate team.
Nuisances coming from a commercial or industrial premises need to made to Environment Protection Authority (EPA) - 1300 372 842
Nuisances, such as noise, occurring after hours can be made to your local Police.
Food Act Complaints
The Public Health Department deal with complaints relating to food premises such as:
- suspected food poisoning
- contaminated food
- unhygienic food premises
The Public Health Department deal with complaints relating to a number of Acts that may be dangerous to your health such as:
- tobacco control
- hazardous waste
- water quality of public pools/spas
You may lodge a complaint by:
Phone: 9932 1000
Snap Send Solve: You can report issues to Council using this free app available from the App Store (iPhone) and Google Play (Android).