Altona Civic Centre, Customer Service and Community Meeting Space

Council is commencing work on the Altona Civic Centre, Customer Service and Community Meeting Space refurbishment. Construction will commence in late November 2019 and is scheduled for completion in approximately October 2020.

The majority of the construction works will be managed via access on the east and north sides of the building, minimising impact to the community.

Council’s Customer Service operations will be delivered from the Altona Theatre foyer, the building adjacent to the Civic Centre, from November 2019 to June 2020.  Access to Council services and Customer Service officers will function as normal, the only change being the shift in location.

 

Community benefits

The refurbishment will better cater to the diverse needs of the Hobsons Bay community by improving access to information and resources through new technologies and offer a redeveloped community meeting and exhibition space. The redesign will create a space that is more relaxed, welcoming, and works better for all.

The refurbishment will result in larger, higher quality, more functional public spaces for the community to meet with each other and with Council staff.  New features will include:

  • a redesigned community-focused Customer Service area
  • a range of meeting, co-working and presentation spaces
  • a redeveloped community exhibition space
  • a children’s area
  • a digital information visitor hub, including interactive and multimedia screens featuring information on Council activities and projects
  • self-help tools to manage Council related registrations, applications and payments and
  • a redesigned and accessible Civic Centre entrance walkway.

Some of the key features within the Customer Service area will be retained, such as the central skylight, reception desk, collection and drop-off facilities.

The refurbishment project proposes to reconfigure the building internals without any structural changes to the building or facade.

The remainder of the Hobsons Bay Civic Centre will be redeveloped into a diverse mix of working and meeting spaces of various sizes and capacities. This activity based working style is part of a broader organisational change, called Hobsons 2.0, which enables an agile working environment focussed on collaborative, innovative and sustainability to better deliver community services for the people of Hobsons Bay.

 

Environmentally sustainable design

The project will include a range of environmentally sustainable design (ESD) outcomes that reflect Council’s commitment to reducing its environmental footprint, including:

  • environmental sustainability with the 5 Star Green Star and Gold WELL certification
  • ESD construction methodologies, fixtures and fittings 
  • where possible, existing features of the building have been retained, renewed or optimised 
  • louver windows of approximately 50 per cent of the external façade, providing fresh air circulation and ventilation
  • two atrium spaces, providing connection to natural light as well as a large sky light over a communal meeting zone
  • use of recycled materials such as recycle bricks and timber and carpet produced from recycled yarn and carpet tiles and
  • R6 rated thermal insulation in the ceiling.

The refurbishment project proposes to reconfigure the building internals without any structural changes to the building or facade.

The remainder of the Hobsons Bay Civic Centre will be redeveloped into a diverse mix of working and meeting spaces of various sizes and capacities. This activity based working style is part of a broader organisational change, called Hobsons 2.0, which enables an agile working environment focussed on collaboration, innovation and sustainability to better deliver community services for the people of Hobsons Bay.

 

Partnership with Hobsons Bay Community Fund and Egans

Council will be rehoming office furniture that is no longer suitable for use and the proceeds of the furniture sales will go back into the community through a unique partnership arrangement between Council, Hobsons Bay Community Fund (HBCF) and Egans, a local asset management business with a Wise Office Furniture Program who works in partnership with the HBCF.

Council’s office furniture no longer suitable for use will be repurposed and sold through the online sales portal of Egans. The proceeds will then benefit the local community through the HBCF’s annual grants program.