Coronavirus community information


Following state government directives (17 February 2021 from 11.59pm), we have returned to COVIDSafe Summer restrictions. This means face masks are now mandatory indoors and are required in Council buildings and facilities, including Hobsons Bay Libraries, Customer Service, Maternal and Child Health centres, community centres, the Williamstown Town Hall and sport and recreation buildings.

You must always carry a face mask with you when you leave home unless an exemption applies. For more information, please visit

To find a testing site visit: For exposure site updates, please visit:

In line with state government advice, restrictions remain on some services to ensure the safety, health and wellbeing of the Hobsons Bay community and Council staff. Please read the information below. 

Customer Service

Council’s Customer Service front counter will reopen on Thursday 18 February 2021. Staff will be available face to face during business hours Monday to Friday from 8.30am to 5pm at the Civic Centre, however, the community can continue to contact customer service by phone on 1300 179 944 or by emailing A live chat function is also available through Council’s website. There will be a limit of six customers in the customer service area, masks must be worn indoors unless an exemption applies, physical distance maintained and details lodged for contact tracing purposes. Temperature checks will also be required upon entry.




Hobsons Bay Libraries

All five Hobsons Bay Libraries branches are now open from 1pm to 6pm Monday to Friday and 10am to 1pm on Saturday. Library chutes remain open. Masks are now mandatory indoors unless an exemption applies. Check-in is required via a QR code and Services Victoria app, or the concierge can assist with a manual check in, so a record of visitors can be kept. Please maintain a 1.5m distance from others and use the sanitiser and wipes available. Members are asked to stay at home if they do not feel well and temperatures will be checked prior to entry.

Council is also proud to continue to offer story time and library events online, as well as the popular Book a Book service for contactless delivery to members’ homes.

For more information, please call 1300 462 542, email or visit

Council managed community centres

Newport Community Hub, Laverton Community Hub and Seabrook Community Centres have reopened to the public for pre booked activities and room bookings.

The format of programmed classes may vary, with some still being delivered online and others delivered face to face. A range of programs and activities continue to be available from home virtually, including free Zumba, Pilates, Yoga, line dancing and craft classes.

For enquiries, phone:

Newport Community Hub: 9932 1234

Laverton Community Hub: 9932 3011

Seabrook Community Centre: 9932 3010

Translated information from DHHS

Translated videos about COVID-19 from the Victorian Government:

Translated videos in 28 languages

Translated information from DHHS:

English version:

Translated coronavirus information from the Victorian Government is available online in the following languages:











Chinese Simplified

Chinese Traditional

Cook Islands Maori (Rarotongan)





Filipino (Tagalog)


















Niuean - Vagahau Nieu




Persian (Farsi)





















More information about Covid-19 and getting tested:

Translated mental health information from Beyond Blue:



Arabic Audio Files

What to do if you have tested positive for coronavirus:

How to isolate or quarantine in your home:

What to do if you are a close contact: 

What to do if symptoms get worse:

How to care for someone during a period of isolation or quarantine:

Police checks:

Pandemic leave disaster payment:

Test isolation payment:

Arabic Audio Script Close Contact(DOCX, 41KB)

Arabic Audio Script Worker Support Payment(DOCX, 29KB)


Lebanese Arabic: (noting there may be differences in Lebanese Arabic compared to other Arabic forms)
















Traditional Chinese:

Simplified Chinese:


Hakka: (audio only)


Europe / Eastern Europe









Easy English coronavirus resource

Easy English guide - Coronavirus Support for social connections(PDF, 3MB)

Traders in Hobsons Bay

Information about coronavirus for traders in Hobsons Bay is available here:

If your business is offering additional services during COVID-19 or remains open and you want the community to know, click here to submit your details for inclusion in our Amended Services DirectoryFor further information please email

Restaurants, cafes, pubs, bars and nightclubs can open for outdoor and indoor service of food or drink. Limits apply to the number of customers based on the size of the venue. This limit on customers for service is in place to ensure everyone can keep 1.5 metres distance.

A venue that serves food and drink can host up to 25 patrons before density limits apply. 

Hairdressers and barbers can reopen as of Wednesday 11:59pm 17 February 2021. Beauty and personal care services can open where the client can wear a face covering for the duration of the service. 

Retail is open.  

For up to date business and professional services details, visit

Trade Waste fee waiver for food businesses

City West Water will waive the fixed trade waste agreement fee for the June-September billing quarter for food businesses that have ceased trading due to COVID-19. 

 To apply for the waiver, eligible customers can email with their business name and City West Water account number. If customers have already paid their bill but are eligible for the fee waiver, they can email City West Water and they will credit the fixed trade waste agreement fee on their next bill.





All construction operations can continue both residential and non-residential, and regardless of the number of tenancies. 

 All sites must continue to have a COVID safe plan and should enable physical distancing of at least 1.5 metres between workers and occupants. Quotations are also permitted. 

For more information, visit

Hobsons Bay is committed to supporting the construction industry during the COVID-19 crisis. For details read our FAQ:

Community events and consultations

 All Council-delivered face to face events or consultations will be postponed or delivered online until further notice. The community can still provide feedback on any current projects currently out for public consultation by visiting Participate Hobsons Bay at

The Williamstown Town Hall has reopened for bookings and is still in use for essential services (immunisations).

The Woods Street Arts Space Laverton has reopened. 


Community Services

Council will continue to run the Community Connector program to link people who are isolated or need additional support with local networks and agencies that can help with practical needs and social activities. If you or someone you know needs assistance, please email

Immunisations will continue to be provided through two sessions per week at Williamstown Town Hall and the Laverton Community Hub until March 2021. Bookings must be made online at

Delivered meals will continue to be delivered via a contactless method. Volunteer drivers aged under 70 will begin to return to work this month, which will increase the number of deliveries to clients each week. Home maintenance services for urgent jobs will gradually increase.

Maternal and Child Health services will resume face to face appointments as of Thursday 18 February 2021, and new parent groups will resume face to face format as of Monday 22 February 2021.

Immunisation services will continue as normal and Supported Playgroups, Occasional Care and Pre-School Field Officer program all recommence as of Thursday 18 February 2021. 

Hobsons Bay UP will continue to offer youth services online, with our face to face offering coming back on Monday 22 February. Hobsons Bay UP youth engagement, leadership programs and activities will resume from Thursday 18 February 2021.

Delivered Meals are continuing as normal and Planned Activity Groups (PAG) is resuming normally on Monday 22 February. Intake and assessment services for older residents will continue via telephone/internet until further notice. 


Sport and Recreation

Indoor sport and aquatic facilities will re-open, however are subject to density requirements. Outdoor sport and recreation activities are permitted with densities and limits on patrons attending.


  • You can exercise in a group of up to ten people outdoors in a public place (personal training is limited to ten people plus the trainer)
  • You can exercise indoors. Gyms and fitness studios are now open, with a maximum of 20 people per space, with one person per eight square metres 
  • Up to 20 people allowed for indoor pools. Outdoor pools are limited to lesser of 50 people or a density quotient of 1 per 4m2 (exceptions for schools, community sport and professional training or competition)
  • Indoor community sport allowed for non-contact sports for those aged 18 years and under. One person per 8m2 with patron cap of 10 people per space and 20 per venue. 
  • Outdoor community sport allowed for non-contact sport with the minimum number required to play the sport, including officials. Maximum of 10 per individual event (eg running)
  • Outdoor community sport for children 18 and under allowed for the minimum number required to play the sport (including officials). Maximum of 10 per individual event (eg running)

The Altona Sports Centre will reopen on Thursday 18 February 2021 subject to density requirements.

Bayfit Leisure Centre and Laverton Swim and Fitness Centre will reopen on Thursday 18 February 2021. Both centres will run with COVID Safe Plans and will be subject to attendance restrictions. Details are being confirmed, visit for updates.

Local boat ramps and jetties are open. Beaches are open. 





Open Space

Playgrounds, skateparks and outdoor exercise equipment are open. 

Public barbecues have now been switched back on and will be cleaned daily. Drinking fountains have also been reactivated.

You can train in a group of up to 50 people indoors and up to 100 people outdoors, as long as the size of the space allows.


Community Support

To continue to support the community through this unprecedented time, Council has included a $3 million Community Support Package in the Annual Budget 2020-21. The package includes $943,000 for community recovery and almost $2 million for business and economic recovery. Visit for more information.

For details on how to reduce your risk, what to do if you are experiencing symptoms, testing locations and the latest information and advice, visit the relevant Victorian Government website at For testing locations in or near Hobsons Bay visit our testing locations FAQ.


Department of Health & Human Services Easy English coronavirus resource

Easy English guide - Coronavirus Support for social connections(PDF, 3MB)

COVID-19 Victorian data


State government's COVIDSafe Summer 

State government’s current restrictions for a COVIDSafe Summer, which detail a complete list of the restrictions as of 11:59pm 17 February 2021:


Interest free rates deferral form

Council community support package #2

Council community support package #1 

FAQs on Council services and Coronavirus information