Access practical help and support


The Hobsons Bay Community Has Heart Community Connector program links people with local service providers and networks that can help them. Trained Council staff provide one-on-one support for individuals and families with a wide range of services – for example:


  • food
  • medication and nappies
  • cleaning supplied and masks
  • counselling
  • library services
  • social activities
  • employment information
  • COVID-19 information in your language
  • aged care and family services
  • domestic violence support services
  • emergency pet food

 If you are looking for support, we would love to hear from you. Connect with us by email at or phone our Customer Service team on 1300 179 944 and ask for the Community Connector. 

If you would like to register for wellbeing check phone calls, please write REGISTER in the subject line of an email or mention this to the Community Connector. 

Council also has a list of self-help support and welfare services available for a variety of circumstances.