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Page Last Updated:
Wednesday, 19 August 2009 |
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Home>Contact the Council
If you have a question about our services, the answer may already be available in our FAQs.
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 Online
Phone
In Person
Report Lost Pets, Dog Attacks and Animal Noise Complaints
Pest Control
Report Faulty Streetlights
Multilingual Telephone Service
Our Commitment to Customer Service
| Phone | | Contact the customer service centre from 8.00am to 5.00pm, Monday to Friday (except public holidays.)
Tel: (03) 9932 1000
Fax: (03) 9932 1039
After hours tel: 9236 0550
TTY tel: 9398 8504
Media enquiries tel: 9932 1199. Top
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| In Person | | You can speak to us in person at:
Hobsons Bay Civic Centre
115 Civic Parade
Altona
Counter enquiries and cashier, open 8.00am to 5.00pm, Monday to Friday (except public holidays).
Williamstown Town Hall
104 Ferguson Street
Williamstown
Counter enquiries (situated in library building) from 10.00am to 5.00pm, Monday to Friday (except public holidays).
Get directions to our officesTop
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| Report Lost Pets, Dog Attacks and Animal Noise Complaints | | | To report a lost pet, dog attack, barking dog or other animal noise complaint, call the Council on tel: 9932 1000 during business hours. Out of hours call tel: 9236 0550. Top
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| Pest Control | | | If you have a problem with snakes, bees or wasps call Tom Vida on tel: 0418 379 064. Top
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| Report Faulty Streetlights | | Is your streetlight faulty? Powercor now offers its customers an online streetlight fault reporting tool. Visit www.powercor.com.au to report the faulty or broken light.
Powercor customers can also report faulty lights by calling tel: 13 24 12.
United Energy or Jemena customers (formerly Alinta) can report faulty streetlights by calling tel: 132 099.Top
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| Multilingual Telephone Service | | | To speak to someone about the Council's services in a language other than English please call: Top
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| Language |
Telephone Interpreting Service (free call) |
Telephone Number (charged call) |
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| Arabic |
131 450 |
9280 1904 |
| Croatian |
131 450 |
9280 1906 |
| Greek |
131 450 |
9280 1902 |
| Italian |
131 450 |
9280 1905 |
| Macedonian |
131 450 |
9280 1905 |
| Maltese |
131 450 |
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| Mandarin |
131 450 |
9280 1904 |
| Polish |
131 450 |
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| Vietnamese |
131 450 |
9280 1901 |
| Other Languages |
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9280 1907 |
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