Hobsons Bay City Council - Contact the Council

Hobsons Bay City Council - Contact the Council

Hobsons Bay City Council

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Page Last Updated:
Wednesday, 19 August 2009

Contact the Council

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If you have a question about our services, the answer may already be available in our FAQs.

Report Lost Pets, Dog Attacks and Animal Noise Complaints

Report Faulty Streetlights

Multilingual Telephone Service

Our Commitment to Customer Service


Hobsons Bay City Council PO Box 21 Altona Vic 3018 View Larger Map

Online

Send us your comments, complaints or suggestions via the feedback form. If you'd like to request a new or additional rubbish or recycling bin, replace a damaged bin, report a missed collection, or request a resident or ticket machine parking permit please fill in the service request form. Email: customerservice@hobsonsbay.vic.gov.au Top

Phone

Contact the customer service centre from 8.00am to 5.00pm, Monday to Friday (except public holidays.) Tel: (03) 9932 1000 Fax: (03) 9932 1039 After hours tel: 9236 0550 TTY tel: 9398 8504 Media enquiries tel: 9932 1199. Top

In Person

You can speak to us in person at: Hobsons Bay Civic Centre 115 Civic Parade Altona Counter enquiries and cashier, open 8.00am to 5.00pm, Monday to Friday (except public holidays). Williamstown Town Hall 104 Ferguson Street Williamstown Counter enquiries (situated in library building) from 10.00am to 5.00pm, Monday to Friday (except public holidays). Get directions to our offices Top

Report Lost Pets, Dog Attacks and Animal Noise Complaints

To report a lost pet, dog attack, barking dog or other animal noise complaint, call the Council on tel: 9932 1000 during business hours. Out of hours call tel: 9236 0550. Top

Pest Control

If you have a problem with snakes, bees or wasps call Tom Vida on tel: 0418 379 064. Top

Report Faulty Streetlights

Is your streetlight faulty? Powercor now offers its customers an online streetlight fault reporting tool. Visit www.powercor.com.au to report the faulty or broken light. Powercor customers can also report faulty lights by calling tel: 13 24 12. United Energy or Jemena customers (formerly Alinta) can report faulty streetlights by calling tel: 132 099. Top

Multilingual Telephone Service

To speak to someone about the Council's services in a language other than English please call: Top

Language	Telephone Interpreting Service (free call)	Telephone Number (charged call)
Arabic	131 450	9280 1904
Croatian	131 450	9280 1906
Greek	131 450	9280 1902
Italian	131 450	9280 1905
Macedonian	131 450	9280 1905
Maltese	131 450
Mandarin	131 450	9280 1904
Polish	131 450
Vietnamese	131 450	9280 1901
Other Languages		9280 1907

Our Commitment to Customer Service

View the Council's Customer Service Charter. Top



This is the official web site of Hobsons Bay City Council, ©2009. PO Box 21, 115 Civic Parade, Altona, VIC 3018 Tel: 9932 1000 Fax: 9932 1039 TTY: 9398 8504 Email: customerservice@hobsonsbay.vic.gov.au About this Site \| Site Map \| Larger text \| Remove Images \| Save Settings \| Disclaimer & Copyright \| Privacy Statement \| Staff Area

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