Hobsons Bay Settlement Network

Hobsons Bay Settlement Network

In 2011 Council established the Hobsons Bay Settlement Network to bring together all relevant stakeholders and facilitate a stronger collaboration to assist Hobsons Bay’s newly arrived migrants, refugees and asylum seekers into successful settlement.

The overarching aim of the Network is to work collaboratively, through a coordinated services approach, to improve the settlement outcomes within Hobsons Bay through assistance, support and advocacy on their behalf.

The Network’s main objectives are to:

  • share information
  • identify issues and needs of the target group
  • work collaboratively to address issues through joint project work
  • advocate on behalf of the target group
  • provide opportunities for professional development and skills sharing
  • reduce race based discrimination

The Network meets quarterly at Laverton Community Hub.

For more information about the Network, please visit the Hobsons Bay Community Directory or contact the Community Development - Multicultural Officer at Hobsons Bay City Council on 9932 1638.

Hobsons Bay Settlement Network Members

The following agencies are involved in the Network; they provide various settlement services and support to migrants, refugees and asylum seekers who live in Hobsons Bay.


AMES is a provider of humanitarian settlement services for refugees and newly arrived migrants and offers English classes, employment services, employment readiness programs and case work.

Asylum Seeker Resource Centre
The Asylum Seeker Resource Centre offers a range of support services for asylum seekers including legal assistance, health care, mentoring, orientation tours, vocational training, employment pathways, food assistance and guidance.

Catholic Care

Catholic Care’s Refugee Settlement Program provides services for newly arrived refugee and humanitarian entrants including case work for individuals and families, homework support for school children, social support groups for adults, information, forums and orientation to Australian life.

City West Water

City West Water can run presentations for groups from non-English speaking backgrounds on water conservation, including water saving programs, water wise gardening, tips for saving water in the home and paying bills. They can be tailored to include your group's specific requirements or interests.

Department of Human Services


The department offers a range of health and social welfare payments and services through the following federal programs: Medicare, Centrelink and Child Support.

Foundation House

Foundation House provides services to people of refugee backgrounds in Victoria who have experienced torture or other traumatic events in their country of origin or while fleeing those countries.

Hobsons Bay Refugee Network


Hobsons Bay Refugee Network assists asylum seekers with securing low-cost rental accommodation and the sourcing of household goods and clothing.

IPC Health

IPC Health provides a Refugee Health Program that offers refugees and asylum seekers free support through education, advocacy and referral with priority given to complex health needs.

A refugee Health Nurse has a presence at the Altona Meadows campus on Thursdays and support from a nurse or community case worker and Karen/Burmese bilingual worker is available on-site or via outreach from the Hoppers Crossing campus.

All referrals to the Refugee Health Program should go through the Hoppers Crossing site on phone 8734 1400.

Laverton Community Education Centre

Laverton Community Education Centre provides English classes and educational training courses and skills for employment programs.

Laverton Community Hub


Laverton Community Hub is a centre for community services and programs.

Metropolitan Fire Brigade

Through a variety of community education campaigns and programs, MFB fire fighters work closely with Melbourne’s diverse communities, across all age groups, to promote community safety and coordinate emergency prevention activities.

Migrant Resource Centre North West

Migrant Resource Centre North West provides settlement services such as immigration advice, group information sessions and community development activities.

Newport Community Education Centre

Outlets Co-op Neighbourhood House Ltd provides English classes, pre-employment and computer classes for migrants and refugees at Newport Community Education Centre.

MiCare New Hope

MiCare New Hope offers a range of settlement services for newly arrived refugees and asylum seekers as well as Youth Settlement Services such as homework groups, holiday programs and support groups for primary and secondary students.

Seabrook Community Centre


Seabrook Community Centre is a centre for community services and programs.

South Kingsville Community Centre


South Kingsville Community Centre is a centre for community services and programs.

Walker Close Community Centre


Walker Close Community Centre is a centre for community services and programs.

West Welcome Wagon


West Welcome Wagon (WWW) is a team of 200+ core volunteers run by volunteer managers. WWW currently assists over 500 households of asylum seekers from over 30 different countries. WWW primarily provides material aid (good quality donated items) directly to asylum seekers in Melbourne’s West e.g furniture, bedding, clothing, children’s toys, appliances and kitchenware.

Women’s Health West


Women’s Health West is committed to improving equity and justice for women in Melbourne’s western region. We deliver family violence services and undertake health promotion actions.

Western Bulldogs Community Foundation

Western Bulldogs Spirit West Services provides Youth Settlement Services for refugees as well as sport employment readiness programs and community leaders mentoring.

Williamstown Community and Education Centre

Williamstown Community and Education Centre provides English and computer classes for refugees and migrants.


WEstjustice provides legal advice and casework, financial counselling, criminal law advice and community legal education sessions on a range of legal topics.

Wyndham Community and Education Centre

Wyndham Community and Education Centre offers a range of settlement services to newly arrived refugees and migrants through case work, information sessions and community development programs.

Victoria Police

Victoria Police employs a Multicultural Liaison Officer whose role is to actively promote and maintain a harmonious relationship between the Police and Victoria's Culturally and Linguistically Diverse (CALD) communities. This role is enacted through taking part in presentations, programs, projects, education and providing advice on issues that relate to CALD communities. 

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