Food safety complaints
Please contact the Public Health Unit if you wish to report an issue regarding:
- Food premises cleanliness or food handler hygiene practices;
- Contamination of food, such as foreign objects;
Please retain the remaining food without removing the contaminant. If necessary, store the food in the fridge to preserve it in the same condition.
- Suspected food poisoning.
Please report the incident as soon as possible and retain any remaining food by wrapping it in clean plastic and storing it in the fridge.
Contact the Public Health Unit on 9932 1000 to report your concerns.
Did you know, that food poisoning often occurs in the home
Some ways of preventing food poisoning include:
- Good personal hygiene, such as thoroughly washing and drying hands when handling food;
- Avoid cross-contamination, such as keeping raw foods and ready-to-eat foods separate, and using separate, clean utensils, containers and equipment;
- Cook foods thoroughly; make sure foods such as meats and poultry are cooked until their core temperature reaches 75°C; generally, the meat juices will run clear when cooked;
- Avoid the Temperature Danger Zone; keep chilled foods cold at 5°C or colder, and hot food hot at 60°C or hotter;
- Avoid spoiled foods, foods past their use-by dates, or food in damaged containers or packaging; and
- When in doubt, throw it out.
- The Public Health Unit conducts a food sampling program where approximately 150 foods are purchased from premises in the municipality. Foods are analysed to ascertain food safety and compliance with regulations.