Family support

A variety of family support programs are available within the municipality, provided by a variety of service providers, although not directly run by Council.

Programs aim to support and promote the health, wellbeing and functioning of families who are experiencing significant difficulties, in order to prevent or divert families from entering more intrusive statutory services such as Child Protection. It is family focused and builds on the strengths and competencies of the whole family.

Support may include:

  • Outreach
  • Counselling and/or Advice
  • Practical support
  • Parenting groups
  • Assistance with drug and alcohol or gambling problems

For a list of organisations that provide services to families in Hobsons Bay refer to the links below:

Family Violence
Safe steps 1800 015 188  or 9322 3555

ISIS Primary Care
www.isispc.com.au
8368 3000

MacKillop Family Services
www.mackillop.org.au 
9680 8444

Lifeline Australia
www.lifeline.org.au
13 11 14 (24 hours)

Crisis Information and Referral Service

  • Laverton  8368 0177
  • Salvation Army, Altona  9398 1954
  • Walker Close Community Centre, Altona North  9318 0521
  • Williamstown Emergency relief  9397 8411

Parentline
www.parentline.com.au
13 22 89

Family Relationships Advice Line
www.familyrelationships.gov.au
1800 050 321

Relationships Australia
www.relationships.org.au
1300 364 277

Catholic Care
Footscray – www.ccam.org.au
9689 3888

Caroline Chisholm Society
www.caroline.org.au
9361 7000

Gambling Helpline
www.gamblershelp.com.au  
1800 858 858

Beyond Blue
www.beyondblue.org.au  
1300 224 636

PANDA – Post and Antenatal Depression Association Inc. 
www.panda.org.au
1300 726 306

Suicide Helpline
 www.suicideline.org
1300 651 251

Anglicare Victoria
www.anglicarevic.org.au
9396 7400 - Yarraville

Saltwater (Adult Mental Health services) – Mercy Mental Health Saltwater Clinic

Mensline
www.mensline.org.au
1300 78 99 78

SIDS and Kids
www.sidsandkids.org
9819 4595
1300 308 307- 24 hour Bereavement Support Line

Child First – Western Melbourne Child First
http://wcfsa.org.au/western_melbourne_child_first
1300 775 160
childfirst.west@anglicare.vic.gov.au - Child and Family Information, Referral and Support Team

YOUTH

Youth Services Hobsons Bay City Council 
9932 4000
www.hobsonsbay.vic.gov.au/young-people

Latitude 
9315 0061  - Youth accommodation, outreach support

ORYGEN
Young People Mental helpline 15-24 year olds
www.oyh.org.au

Royal Children’s Hospital TRAVANCORE
www.rch.org.au/mhs
9345 6011

Please note: The Council does not provide these services (excluding Youth Services) directly or endorse any businesses listed on this page. Company listings are provided for information purposes only.

Family violence

Domestic or family violence support